One of the main issues has been the lack of clear deadlines for the completion of projects. This clause is absent in 39% of contracts. Additionally, 51% of contracts do not include penalties for construction delays, and in 58% of cases, there is no provision for recalculating in case of discrepancies between the declared and actual area of the apartment.
Another common problem is the absence of warranty obligations from the developer. In 84% of contracts, no warranty period is specified, and in 82% of cases, developers do not commit to fixing defects identified after the property is handed over. Furthermore, in three-quarters of all instances, the timeframe for refunding money to the buyer upon contract termination can extend for several months or even years — ranging from 30 to 180 days, and sometimes up to 36 months.
The antitrust authority has urged citizens to carefully review the terms of contracts before signing them. Particular attention should be paid to the following points:
the presence of specified deadlines for project completion and its commissioning;
the rights and obligations of the parties, their proportionality, and liability for deadline violations;
the experience and reliability of the developer, which can be verified through the "Transparent Construction" system and the electronic registry;
making payments exclusively through bank cashiers.
The Competition Committee reminded that the law "On Consumer Rights Protection" grants citizens the right to accurate information about the developer and the terms of the transaction, compensation for damages in case of rights violations, and the ability to go to court to protect their interests.